Privacy Policy

1. Introduction

Welcome to The Lab ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you join our waitlist or community, we collect your name, email address, and Discord username.
• Payment Information: Payment processing is handled by Whop.com. We do not store your payment card details.
• Communications: If you contact us, we may keep records of that correspondence.

2.2 Information Automatically Collected

• Usage Data: We collect information about how you interact with our website using Google Analytics.
• Device Information: Browser type, IP address, device type, operating system.
• Cookies: We use cookies and similar tracking technologies (see Section 5).

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To process your membership applications
• To communicate with you about updates, offers, and community news
• To improve our website and services
• To comply with legal obligations
• To detect and prevent fraud or abuse

4. Third-Party Services

We use the following third-party services:

• Whop.com: For payment processing and membership management
• Google Analytics: For website analytics and performance tracking
• Meta Pixel: For advertising analytics and retargeting
• Discord: For community communication

These services may collect information as determined by their own privacy policies.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep track of your preferences
• Analyze website traffic and usage
• Deliver targeted advertising
• Improve user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Objection to data processing
• Data portability
• Withdrawal of consent

8. California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

9. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process personal data only with your consent or when we have a legitimate interest to do so.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us through our Discord community or at the contact information provided on our website.